CALL TODAY: (704) 894-9620 // Mooresville Office Location
Adware, malware, spyware, Trojans, worms, hijackers, redirectors and viruses. Oh MY!. With the number of threats to our privacy, data and security out there today it is a wonder we get any work done. Lucky todays antivirus software is out there protecting and defending us from evil doers.
But sometimes, you forget to renew your antivirus subscription, press a button you wished you hadn’t, opened an email from a "friend". Went to a website you thought was safe. We have all done it. And BAM! Your infected, pictures of pink elephants fill your screen you get redirected to the jam of the month club or worse you are locked out of your PC accused of going to the most horrible sites, your own laptop takes a picture of you and threatens to do more damage if you don’t pay them a ransom.
Our staff are experts at computer virus removal. Removing todays viruses takes know how. The bad guys update, modify and reinvent their threats EVERYDAY. Most of the PCs we see have "Working" antivirus on them. Simply running utilities is often not enough. You need to know how the attack works to thougoughly remove it and keep it from re infesting your pc.
"Absolutely the Best! Tom is an EXPERT. I have used PC Crisis several times. This time I dropped off my laptop to remove a nasty virus; he had it ready for me by the end of the day. He recommended a better antivirus software and recommended additional memory. I said go for it. My laptop screams!! It wasn't this fast the day I bought it. On a prior visit he recovered all of my pictures, music and most improtantly a novel I was writing from a hard drive that failed. I have absolute trust and confidence in Tom."
Amy H., March 25, 2011
Removing the active threat is only part of the solution. Many viruses leave critical functions disabled. Like the ability to do updates. After we are confident the attack and its references are removed we continue on to perform updates that will help keep other attacks out.
Our turnaround is great too. Most virus removal services are performed in 24 to 48 hours. In a vast majority of cases we are able to remove the attack and get your services working without wiping out the computer. This means when you pickup your computer you can sit back down at your desk and pick-up right where you left off without reinstalling everything. On the rare occasion that the attack is too severe or you have multiple issues and the Operating system has to be reinstalled don’t worry we can back-up all of your data and restore it when we are finished.
"A virus struck my computer on a Sunday afternoon. For a "fine" of just $300, I could have it removed. I thought Tom at PC Crisis would have a better solution and 15 minutes later, the virus was gone at a fraction of the price of the fine. Tom does it again, as he always does."
Kevin C., March 7, 2013
"I am very happy with my new computer and extremely glad that I found Tom and PC Crisis. Thanks Angie's List and my fellow members for the recs on PC Crisis - you were not wrong!"
"Best computer guru--absolutely amazing! Tom has helped me with computer problems for the past five years. He's the best, a real genius, no joke. "
J.R., March 14, 2012
"They did a great job when my computer crashed and saved all of my data to an external drive. They were very helpful and timely. I would definitely use them again."
"I called them up and told them I could no longer get on the internet and could I drop the computer off. I heard from them promptly and found out the hard drive was shot. He explained the repair charges and I agreed to them. A nice surprise was getting a discount for being a first time Angies List customer. It was all good."
Call Us Today! (704) 894-9620